Cancellation and refund policy

All cancellations at Peel Art Gallery Museum and Archives (PAMA) must be completed up to two weeks prior to the date of a scheduled event or program.

Should a cancellation be received within two weeks of a scheduled event or program, there will be:

  • No refund on a scheduled event, and
  • 75% refund on a registered program (unless emergency/medical verification is provided at which a full refund will be provided).

Peel Art Gallery Museum and Archives (PAMA) reserves the right to withdraw a Registrant if he or she is deemed incompatible with the program and will receive a 75% refund for the registered program due to administration costs.

Should the event or program be cancelled due to circumstances beyond the control of Peel Art Gallery Museum and Archives (PAMA), the value of the event or program will be fully refunded or rescheduled.

Memberships are non-refundable.

All deposits are non-refundable.

Purchases at The PAMA Store are subject to PAMA's return policy. A return or exchange is accepted at The PAMA Store within 15 days of the purchase with a receipt.

All visitors and registrants of Peel Art Gallery Museum and Archives (PAMA) must abide by the campus rules and regulations. Failure to comply will result in dismissal from the campus without refund for the program or service. This decision rests solely with the PAMA Manager and/or a delegate.

PAMA Terms and Conditions

Registration for an event or program is on a first come, first served basis and availability of the space is not guaranteed until a confirmation registration or letter has been provided by Peel Art Gallery Museum and Archives (PAMA).

Events and programs will be held at a suitable course location and course locations will be identified for each registration. Peel Art Gallery Museum and Archives (PAMA) will attempt to notify all Registrants of any location changes prior to the event or program date.

Peel Art Gallery Museum and Archives (PAMA) reserves the right to cancel or combine registration programs if full registration is not achieved. Peel Art Gallery Museum and Archives (PAMA) reserves the right to withdraw a Registrant if he or she is deemed incompatible with the program.

Individual terms and conditions may also apply for certain events and programs. Peel Art Gallery Museum and Archives (PAMA) reserves the right to change or modify these terms and conditions without notice.

All Visitors and Registrants of Peel Art Gallery Museum and Archives (PAMA) must abide by the campus rules and regulations. Failure to comply will result in dismissal from the campus without refund. This decision rests solely with the PAMA Manager and/or a delegate.